FREQUENTLY ASKED QUESTIONS
What Are the Bounce House Rules?
We kindly ask no shoes, food, drinks, face paint, confetti, gender reveal dust/powder, pens/markets/crayons allowed in the bounce house. This can cause damage to our bounce house which could result in pop, rip, or stain.
Any Damage that's not typical wear and tear, will result in additional fee to repair or replace the damage done.
Adult supervision is always required!
Is a Deposit Required?
We require a $50 non-refundable deposit in order to book, which will be applied to your total cost of your rental.
If you need to cancel your event, we will hold your deposit and you can reschedule for a future date.
What is Included With my Rental?
- Extension Cord (100 ft)
- Rules Sign
- Sandbags for Indoor Events or Stakes for Outdoor Events
What Surfaces can the Bounce House be set up on?
We can set up on grass, turf, asphalt, concrete, pavers, or inside a venue or home. We are unable to set up on rocks, gravel, or dirt.
Access to an outlet is required for all events!
What Time is Setup and Pickup?
We deliver/setup 30-45 minutes prior to your event. Pickup is at the end of your scheduled event time.
Please account for an additional alloted amount of time during pickup for inspection.
What is your Weather Policy?
If it is raining the day of your outdoor event, the deposit will be held and you may reschedule for a future date.
What is your Cancellation policy?
If you need to cancel your event, we will hold your $50 deposit and you can reschedule for a future date. This deposit will be applied to your new event date. We ask that you give us as much notice as possible when canceling and/or rescheduling.
What Form of Payment Do you Accept?
We accept Venmo or Apple Pay. Payment is due in full the day before your event date.
Are Your Rentals Clean?
We wash, sanitize, and dry our inflatables immediately after each use. Our commitment is to provide a clean and well maintained bounce house.